MEET OUR CUSTOMERS 

Mrs V (Dorset) and has the responder service only as no family live nearby to respond. An ambulance was sent when she fell. They entered via her key safe and took her to hospital. She feels safe and reassured having the lifeline in place to call for help. Read More

Mr L (Wiltshire) fell and his wife couldn’t help him up. The other key holders were away, so 999 was sent to assess him; no hospital admission was required. He is very pleased with the service. Read More

A (Oxford) was pressing her lifeline when she only needed her husband’s attention in the next room. She knew this was a waste of the monitoring centre’s resources, so we reassessed them for a pager. Now their unit can be pressed to the monitoring centre if they need external help and A’s pendant just alerts her husband via the pager that he wears around the house and garden. Read More

L (Bristol) fell and his daughter couldn’t get him up, so the monitoring centre called emergency services for her. Her dad was in hospital for five days but she was pleased to have her dad’s pendant to use to get him help when needed. Read More

Mrs C (Dorset) was frail due to a chest infection and did not have the strength to get herself up. She used her pendant and was admitted to hospital for four days. Her daughter said they do not know what they’d do without the lifeline. “It’s worth its weight in gold”. She said her mother wouldn’t be here today if it wasn’t for her personal alarm. Read More

Mrs R (Plymouth) choked on a chicken bone so pressed her pendant and an ambulance was sent quickly and solved the issue at home as she declined to go to hospital. Mi-Guardian gives her family peace of mind and it is reassuring for her husband who can now confidently go out and leave his wife at home alone. Read More